The rules for buying and using Caplifi products — software, setup help, Care, and related services.
Effective: July 19, 2026 · Questions: matthew@caplifi.com
Eclectic Ventures Incorporated (“Provider,” “we,” “us”) offers products under the Caplifi brand. Contact: matthew@caplifi.com. Governing law: State of Indiana, United States.
By accessing or paying for a Caplifi product, you (“Customer,” “you”) agree to these Terms and our Privacy Policy. If you use a product on behalf of an organization, you represent that you can bind that organization.
Caplifi products include software, reports, automation tools, setup assistance, Care and support packages, workshops, and related services as described at checkout or in an order form. Features may change. Beta or experimental features are provided as-is.
AI and agents. Where a product uses AI systems, those systems are instruments of Provider — not separate contracting parties, partners, employees, or licensed professionals. Outputs may be wrong. You remain responsible for decisions you make using outputs. Caplifi product names and any story branding are product identity only; they are not legal titles or corporate offices.
You must provide accurate information and keep credentials secure. You must be able to form a binding contract. Products are not directed to children under 13 (or a higher age required by local law).
Paid plans are billed via the payment processor shown at checkout (for example Stripe). Taxes may apply. Unless stated otherwise: (a) fees follow the plan you purchase; (b) subscriptions renew until cancelled; (c) cancellation ends access at the end of the paid period unless we agree otherwise.
Refunds and cancellations are governed by our Returns & refunds policy, which is part of these Terms for Caplifi products.
You will not: (a) break the law; (b) probe or disrupt the service; (c) reverse engineer except where mandatory law allows; (d) resell access without a written reseller agreement; (e) upload malware or others’ confidential data without rights; (f) use the product to present Caplifi or its tools as licensed legal, medical, or financial advice.
You retain rights in content you submit. You grant Provider a limited license to host, process, and display that content solely to provide the product. You represent you have rights to the content you submit.
Provider and its licensors own the products, software, documentation, standards, templates, and branding. No rights are granted except as expressly stated. Purchase does not transfer ownership of underlying protocols, house standards, or other IP not listed in your order. Feedback may be used by Provider without obligation to you.
Products may depend on third parties (payment, hosting, model providers, partner operators). Those services have their own terms. Provider is not responsible for third-party outages beyond any fee credits a written SLA expressly provides.
Some offerings (for example site health or incident export packages) may be fulfilled with a named partner. Your relationship with that partner for on-site work may be separate. Caplifi handoff files are operational packages; they are not insurance coverage, legal opinions, or guarantees of camera uptime.
THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI OUTPUTS ARE NOT PROFESSIONAL ADVICE. WE DO NOT GUARANTEE BUSINESS RESULTS, REVENUE, OR SAFETY OUTCOMES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER’S TOTAL LIABILITY ARISING OUT OF THESE TERMS OR THE PRODUCTS IS LIMITED TO THE FEES YOU PAID TO PROVIDER FOR THE RELEVANT PRODUCT IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR USD $100 IF YOU PAID NOTHING). PROVIDER IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
Some jurisdictions do not allow certain limits; in those cases, limits apply to the fullest extent allowed.
You will defend and indemnify Provider against claims arising from your content, your misuse of a product, or your violation of these Terms, to the extent permitted by law.
We may suspend or terminate access for non-payment, abuse, legal risk, or material breach. You may stop using a product and cancel as described in §4 and the Returns policy. Sections that should survive (IP, disclaimers, liability, indemnity, governing law) survive termination.
We may update these Terms by posting a new version with a new effective date. Material changes to paid plans will be communicated in a reasonable way. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of Indiana, United States, excluding conflict-of-law rules that would require another jurisdiction. Courts located in Indiana have exclusive jurisdiction, except either party may seek injunctive relief in any court for IP misuse.
These Terms plus the Privacy Policy and Returns policy are the entire agreement for standard Caplifi checkout products (unless a signed MSA or SOW says otherwise for enterprise work). If a provision is unenforceable, the rest remains. No waiver is implied by delay. Notices to Provider: matthew@caplifi.com.