Caplifi Tech Ops · Care
Help for Caplifi products, one desk.
Billing, login, bugs, installs, and account issues for Caplifi product surfaces go through Caplifi Care. Name the product when you write.
1 · Name it
Pick your product
ALMI, Camelot, Caplifi company, Care plan, Wildflow, Tarot Tunes, and more. The product id keeps tickets on the right seat.
Product list2 · Write
Open a ticket
Email Care or use your Care portal when you have one. Include what broke, what you expected, and how to reach you.
Start email3 · Limits
We will not ask for secrets
Never send seed phrases, private keys, or full card numbers. Security issues use the report path.
Security policyWhat Tech Ops is for
Product tech, not crisis lines
Caplifi Tech Ops handles billing, login, bugs, installs, app breakage, and Caplifi account issues. Wellness or clinical crisis links stay in-product where a product needs them · those are not this desk.
Care
Tickets and customer truth
Fulfill
Queue work that ships a promise
Deploy
Change and package safety
Ops
Pulse, cross-seat routing, audit awareness
Public support target
Production deep links aim at support.caplifi.com. This preview lives on caplifi.com so you can walk every surface before DNS.
Prefer the campaign story? Tech Ops door