Local preview · production target support.caplifi.com
CAPLIFI SUPPORT

Caplifi Tech Ops · Care

Help for Caplifi products, one desk.

Billing, login, bugs, installs, and account issues for Caplifi product surfaces go through Caplifi Care. Name the product when you write.

1 · Name it

Pick your product

ALMI, Camelot, Caplifi company, Care plan, Wildflow, Tarot Tunes, and more. The product id keeps tickets on the right seat.

Product list

2 · Write

Open a ticket

Email Care or use your Care portal when you have one. Include what broke, what you expected, and how to reach you.

Start email

3 · Limits

We will not ask for secrets

Never send seed phrases, private keys, or full card numbers. Security issues use the report path.

Security policy

What Tech Ops is for

Product tech, not crisis lines

Caplifi Tech Ops handles billing, login, bugs, installs, app breakage, and Caplifi account issues. Wellness or clinical crisis links stay in-product where a product needs them · those are not this desk.

Care

Tickets and customer truth

Fulfill

Queue work that ships a promise

Deploy

Change and package safety

Ops

Pulse, cross-seat routing, audit awareness

Public support target

Production deep links aim at support.caplifi.com. This preview lives on caplifi.com so you can walk every surface before DNS.

Prefer the campaign story? Tech Ops door