Verifiable posture
Claims you can open, not just hear.
If Caplifi says support is controlled, you should land on a page that shows how. This page maps the public proof surfaces to those claims.
Security boundary
Readable policy + hash
The transparent security policy is public-ready text. A machine hash is published so the text can be compared over time.
Status: preview / house-backed
Open policyIncidents
Honest handling path
Report channel exists. Postmortems and drills are internal until a real customer notice is required. We do not invent green checkmarks.
Status: report live · drills internal
Report pathSupport path
One desk for products
Caplifi Tech Ops / Care is the support channel. Products should not invent a second desk as the only path.
Status: public support URL target
Support hubChange & money
Gates on material acts
Irreversible money, secrets, and material ships stop at approval gates. Chat alone is not the authority.
Status: standing house practice
Secure campaignWatch
Systems on the board
Status page lists what Care and Tech Ops watch. Preview labels stay preview until public uptime is real.
Status: preview board
StatusPeople
Named jobs, not only models
Care, deploy, and ops are staffed as seats a human can occupy. Officers and job faces are published when ready.
Status: officers page exists
OfficersWhat this is not
This is not a SOC product pitch, not a bug bounty marketplace, and not permission to skip the policy. When a claim is only internal, we say so.